Orders ship in 2–3 business days when in stock. Made-to-order items typically require 4–8 weeks to craft. You’ll receive a tracking email as soon as your order leaves our studio. If you can’t find it, check your spam folder or contact us.

Yes. Choose "Custom design consultation" in the subject field and include inspiration, metal preference, stone shape/size, and timing. Our team will follow up with next steps.

Monday–Friday, 8am–5pm ET. We try to reply within one business day. If it’s urgent, tick the "immediate attention" box above and we’ll prioritize your message.

US shipping is free on orders over $200. Returns are accepted within 30 days on eligible items. All pieces are covered by a 3‑year warranty. See our full policies at the footer links.